Complimentary Delivery offer valid on full price orders shipped in France and applies to Standard Delivery only. Gift certificates, taxes, additional shipping and handling do not count toward the qualifying amount. Not valid for cash. Previous purchases are not eligible for adjustments.
To participate, simply add merchandise to your shopping basket and Complimentary Standard Delivery will automatically be applied. You must select the "Standard Delivery" option to receive the complimentary shipping offer. If you have questions, please contact Customer Assistance by email at CustomerAssistance@RalphLauren.FR or by phone at +49 (0)69 945 19 22 92
Our Customer Assistance team are available to help by email or chat between the hours of:
• Monday to Friday from 8:00 to 22:00 CET
• Saturday, Sunday and Bank Holidays from 10:00 to 18:30 CET
You can contact Ralph Lauren Customer Assistance Team via e-mail at: CustomerAssistance@RalphLauren.fr. If you prefer chatting with one of our representatives, click the blue label on the bottom-left of this screen and a member of our team will respond as soon as possible.
One of our representatives will be happy to assist you over the phone on the following number:
+33 (0)1 57 32 47 75
• Monday to Friday from 09:00 to 17:00 CET
• Saturday from 10:00 to 18:00 CET
In addition, you can refer to the Customer Service Menu on the left side of this screen for answers to the most frequently asked questions.
One of our representatives will be happy to assist you over the phone at the following number: