Complimentary Delivery offer valid on orders shipped in France, Belgium, Luxembourg, the Netherlands, Spain, Italy and Portugal and applies to Standard Delivery orders only. Gift certificates, taxes, additional shipping and handling do not count toward the qualifying amount. Not valid for cash. Previous purchases are not eligible for adjustments. To participate, simply add merchandise to your shopping basket and Complimentary Standard Delivery will automatically be applied. You must select the "Standard Delivery" option to receive the complimentary shipping offer. If you have questions, please contact Customer Assistance by email at CustomerAssistance@RalphLauren.FR or by phone at +49 (0)69 945 19 22 92
RALPH LAUREN GIFT CARDS
Ralph Lauren Gift Cards can be purchased in-store. These are physical gift cards which are credit-card sized that can be given to the recipient. Online Gift Certificates are also offered and can be purchased at RalphLauren.fr and emailed directly to the recipient. If you would like to know more about online Gift Certificates, please click here
Terms and Conditions
These terms and conditions apply to Ralph Lauren gift cards ("Ralph Lauren Gift Cards") which can be purchased, redeemed and used exclusively in participating Ralph Lauren stores in Europe ("Participating Stores"). For a list of Participating Stores, please click here. Alternatively please contact our Customer Assistance
Top-up your Ralph Lauren Gift Card
You can top-up your Ralph Lauren Gift Card by visiting one of the Participating Stores.
The Ralph Lauren Gift Card will automatically expire 24 months from the date of its purchase or its last use (for a purchase or to make a top-up). Please note that any balance remaining upon expiry will be cancelled and unused amounts will not be refunded.
If your Ralph Lauren Gift Card is lost or stolen
Please call our Customer Assistance or visit your local Participating Store immediately to deactivate your Ralph Lauren Gift Card. Ralph Lauren accepts no liability for lost, stolen or damaged cards or for any purchases made with a lost or stolen Ralph Lauren Gift Card.
If you have any questions or comments, please visit your Participating Store, Contact Us. by emailing us, or write to us at:
Polo Ralph Lauren Europe Sàrl
Ralph Lauren Gift Cards
8 chemin de Blandonnet
To cancel your unused Ralph Lauren Gift Card, please send your request by recorded delivery to the address above, together with proof of purchase but please do not send your Ralph Lauren Gift card with your request. Only the original purchaser can request cancellation of the Ralph Lauren Gift Card. If the Ralph Lauren Gift Card has been used, it cannot be cancelled and, the remaining amount can only be redeemed against goods. Once your request has been accepted, the credit or debit card used for the purchase will be credited if you purchased the Ralph Lauren Gift Card with a credit or debit card. If you purchased the Ralph Lauren Gift Card with cash, you will be asked to collect your cash at the store where you purchased the Ralph Lauren Gift Card. Please note we do not send any cash by mail and we do not send wire transfers.
If any provision of these terms and conditions are unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions. Any failure or delay by us in enforcing (in whole or in part) any provision of these terms and conditions will not be interpreted as a waiver of our rights or remedies.
Ralph Lauren Gift Cards are issued by Polo Retail Europe Ltd., 46 Clarendon Road, Watford, Hertfordshire WD17 1HE, United Kingdom.
These terms and conditions shall be governed and construed in accordance with English law. Disputes arising under or in connection with these terms and conditions (including non-contractual disputes) shall be subject to the exclusive jurisdiction of the English courts.
Values on the Ralph Lauren Gift Card
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